As the Operations Manager of Absolute Security, I am tasked with providing efficient and effective security and parking solutions for 50+ parking lots over 14 different properties. We have been providing parking services which include registration, permit distribution, fines and immobilization for over a decade. We currently use several smart parking solutions under the RISETEK umbrella, such as, the Intelliboot self-releasing device, BootVision and ParkLync Permit Management with intentions to expand our partnership with RISETEK in the future.
Our parking operation is very complex compared to the majority and our clientele is a very niche market. RISETEK has risen to the challenges and worked with us to fit the deliverables to our unique requirements. Everyone within RISETEK has been understanding, quick to troubleshoot and assist with any oddities that arise. If there is ever a suggestion for improvement or development, on either end of this partnership, there is open and honest dialogue in an effort to better each other.
RISETEK has been extremely professional and easy to work with company. I never hesitate to reach out for anything. Again, the RISETEK team is quick to respond, extremely eager to help and always friendly. The executive leadership group even makes themselves available, never too busy or hidden away.
RISETEK has proven to me they are a hardworking and loyal partner who are willing to ensure the job gets done and is done right. I would highly recommend RISETEK for any parking enforcement or parking permitting needs.